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Refund Request Notice: 

  • If you’re requesting a refund, please read and understand our refund policy.
  • If a refund is permitted under the policy, we access a 3% refund fee and we will not refund the cost of your Trip Protection.
  • Please do not call us for a refund request. Fill out the form below. 

GET YOUR FREE TRAVEL PLANNER

Detailed guide that highlights where to stay, how to get around, top landmarks and helpful maps in Charleston, Savannah and St. Augustine.

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risk free guarantee

Pass purchases can be refunded (minus 3% credit card processing fees) if requested within thirty-days of purchase date (for unused passes). Optional Trip Insurance can be purchased for a nominal fee at checkout which extends the refund period up to one-year from purchase date. Conditions apply. View full refund policy by clicking button below.