Reviews
All of our reviews are buyer verified! We value any and all customer feedback.
The ONLY thing I could complain about is the fact that we didn't have enough time to do everything that was included for the price of the tourpass (and maybe I wished the trolley was unlimited for the price, but it's not). However, the city is pretty walkable, and there's also pretty decent parking, if you opt to use the trolley once to get your bearings, you can drive in and park after 5 for free, so you don't have to use the trolley every day if you don't want to. We stayed busy the entire time we were there, and saw so many of the fantastic museums and sites that were included, but still have to go back again to see all the rest. We'll be back and will most likely buy a tour pass again. It was definitely worth it!!
Great way to see what St. Augustine has to offer. We were not disappointed. Great way to see everything and not save a lot. Easy to use and no lines to worry about. All the best places to see are included. I went on two boat tours. The trolly is included as well as the Fountain of Youth and so much more. I loved it and would highly recommend to all. Worth every penny.
We got the chance of touring Charleston by land and water in just two days. Very easy to to make reservations and a lot of different tours to pick from. I recommend it.
We had trouble being able to redeem gifted coupons. Even the Tour Pass agent over the phone had difficulties sorting it out. Once we had them, however, we thoroughly enjoyed the visits we made in Charleston.
Thank you for the review. Yes, the gift cards were purchased a while ago therefore it took a few minutes to find your codes. Easy enough and glad we got it sorted
We used the Tour Pass in St Augustine and enjoyed our visit very much. We went on the Hop On Hop Off Trolley, the Lightener Museum, and the Pirates and Treasurers Museum as our featured tours. We went thru several standard tours and enjoyed them. We did run into problems with the online check in process. Some areas of St Augustine do not have good internet access, which meant that we could not check in using our smart phone. Much time was wasted and our schedule had to be rearranged. We were finally allowed to check in using the number from our confirmation.
Thank you for the great review. Yes, most tours have Wifi you can easily connect to once arriving or have an alternative check-in process that's simple.
This pass is a MUST for anyone who wants to hit multiple attractions during their visit. Do try to plan your day in advance and start early to make the most of each active day.
Thanks for the review Anna - great photos!
Tour Pass made our trip so easy to navigate. Easy check in at all our locations! Saved us a lot of time.
Great looking couple in front of the Waving Girl Statue! Thanks for the review!
Plan to spend every moment seeing as many venues as possible!
Thanks Edward for the review!
My contact at Tour Pass for both Savannah and Charleston was a gentleman named Keith. He went above and beyond to help me in setting up the events/days and was extremely patient with a non-technologically adept mature individual like me. He helped every time I called and was always charming while doing so which reduced my stress level. He also assisted when a day change was needed and on a refund for an event. It felt like my sister and I had a friend in the area!
The events were good selections and the information provided for each was appreciated. What would have added to the info for tourists would have been info about parking availability.
This is quite possibly the best review we have ever received! Thank you so much for the very kind review. Our goal is to make your experience as stress-free as possible and it makes us happy that we accomplished that for you.
Charleston was a great place to stay and visit. Having the TourPass was well worth the cost. It certainly help make things more affordable and really helped with the organization of activities. The maps were a tremendous help too.
Thank you for the review Victor!
The pass is very simple to use and saved us some money.
We like easy peasey as well - thank you
Read the fine print and check to see if the places you want to visit are open. A lot of places are closed on Mondays and even Tuesdays.
There's 1 place that's closed on Monday....not 'lots of places'. Unfortunately the place that was closed was what you wanted to visit and we gave you a refund because of it. In the off-season the attraction closed Mondays due to Staffing issues. Thank you for the review.
All of the tours were very helpful with using the tour pass.
Thank you for your review - great photos!
We used the tour pass and loved it. Got to do carriage ride, walking tour, house tours, Boone plantation tour was very good.
All great choices! Thank you for your review
The pass was easy to use and saved us some money. However, the entry fees to some places were less than stated on the tour pass site. I would probably use again despite this. One big advantage is they have done all of the homework about what to see in the area.
Thank you for the review! Entry fees that we list for tours include their additional booking fees which are the real cost of taking the tour. Unless you visit the checkout page on these tours you will not see booking fees.
Brad conducted both tours that we greatly enjoyed. The Civil War tour he provided information different from the previous day especially for us.
I highly recommend his tours. Alan and Debbie Kappers
Thank you, yes Brad does a great walking tour.
The tour pass was convenient and the price was amazing!!!
We think you're amazing ;-) Thank you for the review
The tour pass was the greatest deal for me and I enjoyed being able to ride the trolley hop on hop off.
Glad you enjoyed it - thanks for the review
Using the Tour Pass not only saved us money but guided us to see more sites than we would have individually. Without it being too structured.
That's our goal! Thank you for the review Wilma
The pass was convenient and allowed easy access to all venues we wished to visit
We love convenience - glad you agree. Thanks for the review!
This was an easy way to see Charleston and all it has to offer. No fuss or worry if you would be able to see the sites you wanted to see. TourPass took care of all the worries.
We're all about the 'no fuss or worry' - thanks for the amazing review!
